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UnitedHealth Group: Clinical Administrative Coordinator – Us Remote

UnitedHealth Group

This is a Contract position in Tampa, FL posted December 13, 2020.

Energize your career with one of Healthcare’s fastestgrowing companies.

You dream of a great career with a great company where youcan make an impact and help people.

Wedream of giving you the opportunity to do just this.

And with the incredible growth of ourbusiness, it’s a dream that definitely can come true.

Already one of theworld’s leading Healthcare companies, UnitedHealthGroup is restlessly pursuing new ways to operate our service centers, improveour service levels and help people lead healthier lives.

We live for the opportunity to make adifference and right now, we are living it up.This opportunity is with one of our most exciting businessareas: Optum a growing part of ourfamily of companies that make UnitedHealth Group a Fortune 6leader.

Optum helps nearly60 million Americans live their lives to the fullest by educating them abouttheir symptoms, conditions and treatments; helping them to navigate the system,finance their healthcare needs and stay on track with their health goals.

Noother business touches so many lives in such a positive way.

And we do it allwith every action focused on our shared values of Integrity, Compassion,Relationships, Innovation & Performance.What makes your clinical career greater with UnitedHealth Group?

You’ll work within an incredible team culture; a clinical and businesscollaboration that is learning and evolving every day.

And, when you contribute, you’ll open doors for yourself that simply do not exist in any other organization, anywhere.This position is full-time (40 hours/week) Sunday Thursday 11:30 am 8:00 pm EST (10:30 am 7:00 pm CST).

It may be necessary, given the business need, to work occasional overtime.If you are located within driving distance of any UHG office, you will have theflexibility to telecommute as you take on some tough challenges.We offer 1 week of paid training.

The hours during training will be Monday Friday from 8:30am-5:00pmEST.Training will be conducted virtually from your home.All Telecommuters will be required to adhere toUnitedHealth Group’s Telecommuter Policy.What we do defines who we are.

Take a deeper look at how we’re providing support during this global health crisis and search for a way you can get involved.

View our Covid-19 Resources Page at: https://info.Uhg.Com/Primary Responsibilities:Contact customers to review their prior authorization determinationMust have accurate documentationMust meet weekly metricsWork independently to reach goals and members/dayYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.RequiredQualifications:HighSchool Diploma / GED (or higher)2 yearsof customer service experience in a call center environment1 yearsof experience working with ICD-9 / 10 and CPT codesExperienceworking with Microsoft Word (creating, editing, saving documents) and MicrosoftExcel (creating, editing, saving spreadsheets)Experienceworking with a PC and windows applications, with the ability to learn othersometimes complex systemsAnyexperience working within the healthcare industryWorkingknowledge of medical terminologyMust belocated within driving distance from any UHG OfficeMust beavailable to work Weekend Coverage Sunday Thursday 11:30 am 8:00 pm EST(10:30 am 7:00 pm CST)You willbe required to adhere to UnitedHealth Group’s US TelecommutingPolicyIf youneed to enter a work site for any reason, you will be required to screen forsymptoms using the ProtectWell mobile app, Interactive Voice Response (i.E.,entering your symptoms via phone system) or similar UnitedHealth Group-approvedsymptom screener.

When in a UnitedHealth Group building, employees are requiredto wear a mask in common areas.

In addition, employees must comply with anystate and local masking ordersPreferredQualifications:Bilingualin SpanishUnitedHealth Group is an essential business.

Thehealth and safety of our team members is our highest priority, so we are takinga science driven approach to slowly welcome and transition some of our workforceback to the office with many safety protocols in place.

We continue to monitorand assess before we confirm the return of each wave, paying specific attentionto geography-specific trends.

At thistime, 90% of our non clinical workforce transitioned to a work at home(remote) status.

We have taken steps to ensure the safety of our 325,000 teammembers and their families, providing them with resources and support as theycontinue to serve the members, patients and customers who depend on us.Some of the steps we’ve taken to ensure employee well-being include:Transitioned our new hire training classes tobe conducted virtuallyLaunched our ProtectWell app and UnitedCARESprogram to help ease the burden and stress for our UnitedHealth Group teammembers and their immediate family affected by COVID-19Daily updates from our CEO Dave Wichmann tosupport and inspire team members during this challenging timeOnsite social distancing and increasedsanitization measures for employees who have been welcomed back to our officesFully cover the COVID-19 healthcare costs forour employees Employees who self-identify as high risk or wholive with someone who is high risk have been asked to remain working from homeYou can learn more aboutall we are doing to fight COVID-19 and support impacted communities at: https://www.Unitedhealthgroup.Com/newsroom/addressing-covid.HtmlCareers with Optum.

Here’s the idea.

We built anentire organization around one giant objective; make the health system workbetter for everyone.

So when it comes to how we use the world’s largeaccumulation of health related information, or guide health and lifestylechoices or manage pharmacy benefits for millions, our first goal is to leapbeyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealthGroup family of businesses, brings together some of the greatest minds and mostadvanced ideas on where health care has to go in order to reach its fullestpotential.

For you, that means working on high performance teams againstsophisticated challenges that matter.

Optum, incredible ideas in one incrediblecompany and a singular opportunity to do your life’s best work.SMDiversity creates a healthieratmosphere: UnitedHealth Group is an Equal Employment Opportunity / AffirmativeAction employer and all qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, age, national origin,protected veteran status, disability status, sexual orientation, genderidentity or expression, marital status, genetic information, or any othercharacteristic protected by law.UnitedHealth Group is a drug free workplace.

Candidates arerequired to pass a drug test before beginning employment.Keywords:customer service, healthcare, telephonic, patient interaction, field based,advocacy, medical terminology, codes, coding, work at home, work from home,WAH, WFH, remote, telecommute, hiring immediately